Available for new opportunities

Clark Etherington Jr.

IT Professional · Network Administration & Security

Senior IT Technician at PetIQ. Homelab operator. Pursuing a BS in Information Technology at Utah Valley University — building reliable networks, resilient systems, and the enterprise infrastructure that keeps teams productive.

Pleasant Grove, UT
clark.etherington@gmail.com
801-580-5466
01

About

I'm an IT professional who grew up curious about how the things around me work — and never really stopped. From disassembling my first PC to designing a production-grade homelab, I've spent the last several years turning that curiosity into a career.

Today I'm a Senior IT Technician at PetIQ, supporting a live manufacturing and warehouse environment with 150+ employees. I maintain the servers, storage, and enterprise software that keep operations moving — domain services, BarTender label printing, ERP modules, and the S2 security system — and deploy the infrastructure around them: directional Wi-Fi antennas on the warehouse floor, camera systems with NVRs, structured cabling, and a small stack of internal Docker and Linux services behind a reverse proxy.

I came up through the trenches. Before PetIQ I spent nearly two years at Alakazam IT — first on the help desk, then promoted to Field Technician after 10 months — deploying, troubleshooting, and maintaining infrastructure for small and mid-sized businesses across Utah County. Every client was a different stack, a different problem, a different puzzle.

Outside of the day job, I'm finishing my BS in Information Technology at Utah Valley University with a concentration in Network Administration and Security, and I run a multi-server homelab that serves as a personal lab for everything I'm learning — from Proxmox and reverse proxies to Tailscale mesh networking and TLS automation. I also run a managed services platform on top of it — IT's IT — hosting mail, documentation, SSO, and workflow automation for a small client base.

Before IT, I spent two years as a missionary in the Hungary Romania Mission, where I also served as Mission Secretary — managing technical problem-solving, online immigration workflows, and the systems that kept a distributed team communicating across two countries. It taught me how to stay calm under pressure, learn a new language fast, and lead a team.

02

Experience

  1. Senior IT Technician

    PetIQ · Springville, UT

    May 2025 — Present

    Live manufacturing & warehouse environment — 150+ employees.

    • Maintain servers, storage, and enterprise software systems — BarTender label printing, ERP modules, domain services, and the S2 facility security system.
    • Configured and managed site-wide Wi-Fi upgrades, including directional warehouse antenna replacements in coverage-critical zones.
    • Installed and wired camera systems throughout the facility — cable runs, drops, and NVR setup.
    • Keep the production line running end-to-end: RF scanners, label printers, and the line hardware that ships product every day.
    • Implemented and manage reverse proxies, Docker services, and Linux hosts for internal projects as the team needs them.
    • Provide weekly progress updates and participate in formal performance reviews with the site supervisor.
  2. Field Technician

    Alakazam IT · Orem, UT

    Aug 2024 — May 2025

    Promoted from Help Desk Technician after 10 months on the desk.

    • Provided on-site technical support — hardware, software, networking — across a portfolio of small-and-mid-business clients throughout Utah County.
    • Coordinated directly with clients to scope and deliver IT solutions; owned the full rollout from quote through install and follow-up.
    • Managed deployments, installations, and maintenance of client technology infrastructure — switches, access points, workstations, print fleets, servers.
  3. Help Desk Technician

    Alakazam IT · Orem, UT

    Oct 2023 — Aug 2024
    • Resolved technical issues via phone, email, and remote desktop, delivering customer support to end users across client sites.
    • Collaborated with senior technicians to streamline support workflows and push common resolutions back into the knowledge base.
    • Documented every technical issue and resolution to improve knowledge base coverage and reduce handle time on repeat tickets.
  4. Missionary & Mission Secretary

    Hungary Romania Mission · Budapest, Hungary

    Jul 2021 — Jul 2023
    • Managed technical problem-solving and maintained mission servers, keeping communication flowing across two countries and ~150 missionaries.
    • Coordinated online immigration processes and government interactions — paperwork, visas, and compliance — for dozens of in-country arrivals and departures.
    • Leveraged technology for outreach, expanding the mission's digital engagement across Hungary and Romania.
    • Achieved full Hungarian fluency; now bilingual in English and Hungarian.
  5. Concierge Team Manager

    Hidden Valley Country Club · Sandy, UT

    Sep 2018 — May 2020
    • Supervised and led the concierge team, ensuring smooth operations and consistently high-quality member service.
    • Collaborated with cross-functional teams to enhance member experiences and manage special events.
    • Developed and implemented efficient processes for member inquiries, reservations, and requests.
03

Skills & Toolkit

Systems & OS

  • Windows & macOS troubleshooting
  • Linux system administration
  • Active Directory & Entra ID
  • MDM & device management
  • Hardware diagnostics & repair

Networking

  • VLANs, routing & switching
  • UniFi & enterprise Wi-Fi, AP deployment
  • Firewall & NAT configuration
  • DNS, DHCP, TLS/ACME
  • Structured cabling & cable runs

Security

  • Network segmentation & DMZ
  • SSO / OIDC (Keycloak)
  • Certificate management
  • S2 physical security systems
  • Backup & disaster recovery

Virtualization & Containers

  • Proxmox VE (production homelab)
  • VMware ESXi
  • Microsoft Hyper-V
  • Docker & Dockge
  • LXC containers

Scripting & Automation

  • Python
  • Bash / PowerShell
  • n8n workflow automation
  • REST API integration
  • Reverse proxy configuration

Enterprise Operations

  • BarTender label systems
  • ERP modules
  • RF scanners & handhelds
  • Production line hardware
  • Camera systems & NVR setup

Languages & Soft Skills

  • English — native
  • Hungarian — fluent
  • Team leadership
  • Client communication
04

Projects

Featured Project

IT's IT — Managed Services Platform

A full MSP environment I built and run for a small client base. I host production mail with Mailcow, client-facing knowledge with Outline, and shared storage with FileBrowser. Everything sits behind a single Keycloak SSO realm — one login, every service.

The operational plane runs on Dockge-managed Docker stacks, with Cloudflare for DNS and wildcard TLS, n8n for workflow automation, notifications, and reporting, and a hardened Ubuntu host underneath. Nightly backups, monitored uptime, and the kind of quiet infrastructure that just works.

  • Mailcow
  • Keycloak SSO
  • Outline
  • FileBrowser
  • n8n
  • Dockge
  • Cloudflare DNS
  • Wildcard TLS
  • Ubuntu Server
Featured Project

Personal Homelab & Infrastructure

A production-grade homelab built over the last two years, now running across a Proxmox hypervisor with 256 GB of RAM, multiple LXC containers and VMs, and a Tailscale mesh for secure remote access. I use it as a personal training ground for the same infrastructure concepts I deal with at work — except here, I own the whole stack.

The setup includes a DMZ-isolated reverse proxy (Caddy + Let's Encrypt) fronting ~14 public services, an SSO stack (Keycloak + OIDC) for a small IT business I run on the side, internal DNS with DNSSEC, a media cluster (Plex / *arr / Tdarr transcoding), and a backups plane with deploy hooks that ship TLS certs to downstream services automatically.

  • Proxmox VE
  • Caddy (xcaddy custom build)
  • Tailscale
  • Docker
  • Keycloak SSO
  • UniFi
  • Cloudflare DNS
  • Let's Encrypt

Eagle Scout Service Project

2020

Organized the collection, refurbishment, and donation of 50+ bicycles to underserved communities. Led a volunteer team, coordinated with community partners, and delivered the bikes to families who needed them.

  • Leadership
  • Project management
  • Community service

Mission Digital Infrastructure

2022 — 2023

Maintained mission-wide servers and communication platforms as Mission Secretary. Coordinated online immigration processes for incoming and outgoing missionaries and kept a distributed team in sync across Hungary and Romania.

  • Server admin
  • Workflow automation
  • Hungarian fluency

SMB Deployments (Alakazam IT)

Ongoing

Dozens of on-site deployments — switch stacks, access points, workstations, and secure remote access. Every rollout includes documentation, client handoff, and a follow-up touchpoint.

  • UniFi
  • Windows / AD
  • Backup & recovery
05

Education & Certifications

Education

Utah Valley University

Orem, UT

BS, Information Technology — Network Administration & Security concentration

Expected April 2027

Utah Valley University

Orem, UT

AS, Information Technology — High Honors

Awarded 2025

  • Certificate of Proficiency, Information Systems & Technology
  • Certificate of Proficiency, Information Technology

Alta High School

Sandy, UT

Honors Diploma

Sep 2018 — May 2021

Certifications

CompTIA A+

Foundational IT hardware, software, and troubleshooting

CompTIA Network+

Networking fundamentals, protocols, security, and operations

Certificate of Proficiency, Information Technology

Utah Valley University — 2025

Certificate of Proficiency, Information Systems

Utah Valley University — 2025

06

Get in touch

Whether it's a role, a consulting gig, or a technical question — I'm happy to talk.

The fastest way to reach me is email. I typically reply within a day.